Referrals to He Ao Hou are currently closed until December 2024. Please continue to call or email us for advice on alternative referral points.

Our Strategic Plan for 2023-2025, the first two years of our 25-year vision, is available to view here.

Our Vision

An empowered community accessing the resources they need to thrive.

Our Values

Collaborative

We build relationships, bringing people together to ensure collective knowledge is utilised and celebrated.

Future Focused

We cultivate the potential within the community, enabling positive social change and paving the way for a brighter future.

Proactive

We tailor our approach to each situation, prioritising the validation, empowerment, and visibility of individuals, addressing the systematic gaps enabling the community to thrive.

He Ao Hou holds a deep commitment to Te Tiriti o Waitangi. We are committed to continuous learning, listening, and understanding; we practice and respect manaakitanga, kaitiakitanga and whanaungatanga to the best of our ability in everything we do.

Young girl looking over a wharf in Dunedin, Otago, New Zealand

Our Purpose

Responding to the needs of the community, working beyond the crisis, and Improving life-long outcomes for our community by supporting whānau in times of need and facilitating access to essential resources in a timely manner is our core purpose

We are dedicated to improving access to essential resources, programmes, and support systems for the community. Our mission is to address the existing gaps and meet the current needs within education and social support networks. Through our multifaceted approach, we strive to achieve better health and wellbeing outcomes for the entire community, fostering an environment where we can collectively nurture our thriving tamariki and rangatahi…

North East Valley education school buildings, Dunedin, Otago, New Zealand

Our Name

"He Ao Hou i Ōtepoti ki te Raki"

A New World for North Dunedin

The phrase "He Ao Hou i Ōtepoti ki te Raki" in te reo Māori translates to "a new world for North Dunedin." Its origins can be traced back to the organic and natural process that unfolded during discussions within the Te Rōpu Manaaki bilingual te reo Māori class at North East Valley Normal School…

He Ao Hou company logo

Our Brand

At He Ao Hou, we collaborated with Walsh & Beck Creative Agency to create our distinctive logo. Our aim was to encapsulate our vision and goals while incorporating meaningful colours and symbols. The logo represents the diverse elements of our hapori-community, from Port Chalmers to Pine Hill and everything in between, symbolised by the merging of our big blue sky, ocean, and the lush green of the trees. The heritage gold of Otago holds the seedling, which serves as a powerful illustration of growth, new beginnings, transformation and kaitiakitanga…

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