Referrals

Refer a child, young person, or family to us today. We can provide support for almost any issue.

Referring to He Ao Hou

If you are engaged with a child, young person or their parent/caregiver and feel they may need more support, feel free to reach out to us for a confidential korero about referring them to us.

How to make a referral

  • Complete the form below and we will be in touch,

  • Contact us on 027 270 5955 or,

  • Send us an email at elizabeth@heaohou.org.nz

    All conversations about referrals are confidential.

What kinds of things could I refer for?

Anything! If there are concerns with tamariki or a whanau member you are engaged with that you think need more support, you can refer them to us.

For example:

  • Mental health

  • Health and wellbeing

  • Disability

  • Education

  • Advocacy

  • Issues at home, school or early childhood centre

  • Parenting

  • Custody

  • Behavioral issues

Referral Form

Who can I refer?

Anyone! We have no restrictions on ethnicity, culture, religion or any other characteristics - He Ao Hou is for everyone.

Do I need consent to refer?

Yes. Consent is very important. Before you submit the referral form, you need consent from the parent or caregiver. You don’t need consent just to speak to us about possibly referring someone to us - in this confidential korero we don’t ask for names or other identifying details.

Who can make a referral?

While anyone can refer a person to us, we encourage referrals to come from Principals, GPs or from the person needing support themselves.

An important thing to remember is that He Ao Hou doesn’t undertake the actual interventions to support the kinds of issues suggested here. We will work with the whanau to identify the best places for them to receive the support they need, and then make the right referrals. We’ll then stay with them to ensure they are getting what they need.

We refer whanau to any of the specialised organisations in Dunedin to work with them on their needs. We always gain consent from the person before we refer them to another service.

If we feel there isn’t somewhere that can help, or there are challenges in being accepted into services, or engaging with them etc., we’ll advocate, research, and support the whanau until we get them the assistance they need. This is one way we “identify the gaps” and seek to address them.